Front Office Software
We believe simple is better in staffing software. Nowhere is that more evident than in our front office module.
Easy Front Office Applicant Managment
We’ve put everything you need to quickly evaluate an applicant on one screen and provided instant links to secondary information such as the applicant’s work history before they applied with you including resumes and notes. Our system automatically updates the applicant’s ‘Key Date’ every time a key event occurs – a call in, work status change, declining a work offer and similar benchmarks. You can tell at a glance just how active this applicant has been. Skills are displayed and edited right on the applicant screen. Previous assignments are automatically updated.
Client and Employee Information Tracking
Each customer can have any number of billing profiles – each with its own pay and bill rates, workers comp, and contact lists. Invoicing is based on these billing designations, so if your client wants one invoice, the staffer simply sets up one billing profile. A client fact sheet containing directions, drug and dress policies etc. can be printed out for new employees and interview candidates.
Job Orders, Skill Matching, Employee Performance Tracking
The job order makes maximum use of drop down boxes and other quick entry utilities so work requests can be set up quickly and accurately. Open orders are displayed on an ‘order board’ on the main menu until they are filled. The database is automatically searched for skill matches right on the job order. Automatic checks for I-9 and W-4 dates, license expirations, 'do not send back' notices and the like are made at the point of assignment and the staffer given an alert if violations are found. The assignment can still be made but the alert is posted to a follow up report for the staffer.
Quick Staffing Notes Entry
Making notes is a snap since we provide a wide range of click-and-post notes to eliminate the need for a lot of typing. All major events in an applicant’s relationship (starts, end dates and rate changes) generate automatic notes. Any negative notes (like declining a work offer or a DoNotSendBack) are automatically pulled together into a UIC Hearing Report. Note pads for manual notes are accessible from all the major screens.
Coordinator Activity
When a user logs onto their computer, a code is established and their ID is automatically imprinted on all their notes, assignments, interviews, job offers and other key activity.
Each staffer’s daily activity can be viewed or printed out between any two dates management chooses.
TFG Front Office Report Package
Current Employee Assignments
Job Order History by Client
Placements and Terminations By Client
Coordinator Activity
Employee Birthday Report
Client Directions
Availability List
UIC Hearing Profile
Application Summary
Notes By Applicant
Notes By Client
